08-28-2020
00:26
- last edited on
08-30-2020
18:26
by
RicardoFitbit
08-28-2020
00:26
- last edited on
08-30-2020
18:26
by
RicardoFitbit
Is the Fitbit Inspire HR compatible with the Huawei P30 Pro for smartphone notifications? Huawei P30 Pro has Bluetooth 5.0. I saw a video on YouTube and the guy said that is not compatible with smartphone with Bluetooth over 4.00
Moderator Edit: Clarified subject
08-30-2020 18:26
08-30-2020 18:26
Hi @elded, welcome to the Community Forums!
Thanks for bringing this to our attention and for the details that were shared in your post. Let me share with you that the Huawei P30 is listed as a compatible device with our products and services, therefore, you should not experience difficulties with this feature on your Inspire HR. If you're experiencing issues, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.
Looking forward to your reply.