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Inspire 2 Continuous flashing Screen

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‎08-08-2023 07:33

‎08-08-2023 07:33

My Inspire 2 Now displays whatever screen I am on for 6 seconds than flashes off for 1 second then displays the same screen again for 6 seconds, then flashes off for 1 second, and repeats this continuously.  Any Ideas how to solve?

Thanks

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‎08-08-2023 09:10 - edited ‎08-08-2023 09:10

‎08-08-2023 09:10 - edited ‎08-08-2023 09:10

Welcome to the community @GRFit.

Thanks for sharing the inquriy regarding your Inspire 2.

In this case, I would recommend setting up your Tracker as a replacement device:

  1. Tap the Today tabManuFitbit_0-1691510826678.pngand tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.
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‎08-08-2023 10:00

In response to ManuFitbit

‎08-08-2023 10:00

I did that with no luck.  Any further suggestion ?  Thanks

 

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‎08-09-2023 09:59

In response to GRFit

‎08-09-2023 09:59

Thanks for being back in the community @GRFit.

I appreciate the troubleshooting steps that you did in order to fix the device.

I've been informed that you already contacted the Customer Support team for further assistance with this; in this case, they will let you know how to proceed. Please let them know of the steps that you already tried.

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‎08-10-2023 06:13

‎08-10-2023 06:13

Hello.  Is there a way to force a firmware update ?  My Inspire 2 is flashing/locking up and draining battery ?

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‎08-10-2023 07:26 - edited ‎08-10-2023 07:30

In response to GRFit

‎08-10-2023 07:26 - edited ‎08-10-2023 07:30

@GRFit   The current firmware version for the Inspire 2 is 1.124.84.  You can confirm your version by tapping on your profile avatar on your mobile app, then your Inspire 2 tile.  I'm pretty sure that Fitbit hasn't released a firmware update for your Inspire 2 since it released the Inspire 3.  I suspect you have the current version.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎08-10-2023 13:16

‎08-10-2023 13:16

I’ve had the same problem for the past few weeks on my Inspire HR. The constant flashing drains my battery so quickly that it can’t even last a full day when fully charged in the morning. I’ve tried rebooting the device by holding the button many times, but it hasn’t done anything. 

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‎08-17-2023 11:02

In response to Nanere.ion

‎08-17-2023 11:02

Welcome to the forums @Nanere.ion.

Thanks for providing the details regarding the steps followed in order to fix the situation with your tracker. Please, can you confirm if you have tried the tips listed above in addition to the restart?

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‎08-25-2023 12:47

In response to LZeeW

‎08-25-2023 12:47

My Version says 53.20001.124.76 with no option for updating.

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