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Inspire 2 Not swiping

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‎05-08-2022 12:49 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

‎05-08-2022 12:49 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

Hi 

I can’t swipe up or down to navigate from my clock force on my inspire 2. 
Any ideas why or how to fix? TIA 

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1 BEST ANSWER

Accepted Solutions

‎05-09-2022 16:47

‎05-09-2022 16:47

Hello @KimbleH 

I would try restarting your Inspire 2 to fix this issue. 

Since your screen is unresponsive: 

  1. Connect Inspire 2 to the charging cable. 
  2. Press and hold the buttons your tracker for about 5-8 seconds and release the buttons when you see a smiley face or the Fitbit Logo. Your tracker will vibrate indicating that your Inspire 2 restarted.  

😃 Restarting your tracker doesn't delete any data so no worries. Please let me know if this provided you with an answer that corrected your screen issue 

View best answer in original post

Best Answer
6 REPLIES 6

‎05-09-2022 16:47

‎05-09-2022 16:47

Hello @KimbleH 

I would try restarting your Inspire 2 to fix this issue. 

Since your screen is unresponsive: 

  1. Connect Inspire 2 to the charging cable. 
  2. Press and hold the buttons your tracker for about 5-8 seconds and release the buttons when you see a smiley face or the Fitbit Logo. Your tracker will vibrate indicating that your Inspire 2 restarted.  

😃 Restarting your tracker doesn't delete any data so no worries. Please let me know if this provided you with an answer that corrected your screen issue 

Best Answer

‎05-09-2022 19:29

‎05-09-2022 19:29

@Alicswt77 there is no reason for her to write to you. @SunsetRunner has already answered her questions. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

Best Answer

‎05-10-2022 04:51

In response to alexthecat

‎05-10-2022 04:51

🤣 So very true @alexthecat 

Best Answer

‎05-10-2022 04:53

‎05-10-2022 04:53

👋😃 hello @KimbleH 

I just wanted to check in with you to see if restarting your Fitbit Inspire 2 resolved the issue you were experiencing. Please let me know.

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0 Votes

‎05-10-2022 11:10

‎05-10-2022 11:10

Thank you for your replies. 
I had to do two resets - but it’s working properly now 👍🏻

Best Answer

‎05-10-2022 11:14

In response to KimbleH

‎05-10-2022 11:14

That’s fantastic news @KimbleH !! I’m happy it helped and thrilled your up and running again. 😃 Happy Stepping!

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0 Votes