Inspire 2 bands falling off

[kkpicker]

Have any of you not had problems with Inspire 2 bands falling off?  Are any of  you able to change bands on the Inspire 2 like we can on other Fitbit models?  The band attachment on this model is the worst I've ever seen!  They are sending out my third Inspire 2 tracker today because the plastic where the holes are that the pins go in, breaks.  I bought extra bands for the Inspire, but they're worthless, because the plastic won't hold up.  I don't dare change them out!  I wish they would have let me exchange this for a different model as I'm sure this one will do the same.

Moderator Edit: Clarified subject and formatting

[SilviaFitbit]

@kkpicker Hi there. Thanks for the details mentioned. 

Your feedback and comments are appreciated, we're always striving to improve our services offered. I see where your disappointment is coming from. 

In this case, I'd like you to make sure you're following this procedure to exchange the band. Also, I was able to see that you have a case with our Support team, if after performing the procedure shared above, you're still experiencing difficulties with the band, feel free to get back to them. 

Hope this helps. 

[stealurface]

I've owed many different fitbit trackers since 2015, this band is by far the worst. If you are active at all, forget it