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Inspire 2 blank screen

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‎10-16-2022 05:18 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

‎10-16-2022 05:18 - last edited on ‎12-18-2022 21:04 by Fitbit Moderator

I have a new Fitbit Inspire 2 which I have just synced with my phone and it was working fine till I put a new strap on it yesterday and now the screen is black and I can't 'wake' it although the info is all still being sent to the app

ghoughts anyone?

thanks

 

Moderator Edit: Clarified subject

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‎10-17-2022 02:17

‎10-17-2022 02:17

Hi @HC2429 That is sad!

Try restarting the Inspire 2   Restart your Tracker  

Try changing the clockface in the app

Contact Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

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2 REPLIES 2

‎10-17-2022 02:17

‎10-17-2022 02:17

Hi @HC2429 That is sad!

Try restarting the Inspire 2   Restart your Tracker  

Try changing the clockface in the app

Contact Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎10-29-2022 13:43

‎10-29-2022 13:43

This happened to mine after I installed a firmware update 2 days ago.  Restarting and updating the clock face app did nothing.  Fitbit offered me a discount to spend more money on a new device. This one is fairly new and worked fine until I downloaded the firmware update.

Thanks for nothing!

 

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