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Inspire 2 - clock & apps gallery not connecting

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‎08-08-2022 22:00 - last edited on ‎12-18-2022 22:11 by Fitbit Moderator

‎08-08-2022 22:00 - last edited on ‎12-18-2022 22:11 by Fitbit Moderator

Hello,

I recently got my device and have had no issues.  I've changed the clock face once already.  However, I am now trying to change it again, for several days in a row and the app keeps telling me there's no internet connection on my phone when I know for a fact there is. All the other things work except the clocks & apps gallery. Can anyone help?

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