help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 counting steps while driving

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-23-2021 05:46 - last edited on ‎02-23-2021 07:42 by Fitbit Moderator

‎02-23-2021 05:46 - last edited on ‎02-23-2021 07:42 by Fitbit Moderator

Why does my Fitbit count stores as I'm driving?..i drive for a living so this doesn't work well..any solution?

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎02-23-2021 07:51

‎02-23-2021 07:51

@Viv15 Welcome to the Community. 

 

Let me help you with this. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen while driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non-dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement. Also specifically for your tracker you could try wearing your tracker in clip mode and inside your pants pockets as this should decrease the amount of steps detected by your tracker.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎11-27-2022 15:30

In response to AlvaroFitbit

‎11-27-2022 15:30

My children bought me an inspire 2 for Xmas 2022. I thought it was something I had set up I correctly but after trying everything I’m still getting the notification I’ve got 10000 steps while I’m driving.  I have just decided to search and see all the messages complaining about the same thing here and on the Inspire 3. Why has this not been fixed.  This is just an expensive digital watch without this feature.  What is being done for customers who bought an item that doesn’t do what it advertises.  Switching arms and resetting doesn’t work

Best Answer
0 Votes