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Inspire 2 is not receiving text and phone notifications

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‎06-17-2022 15:30 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

‎06-17-2022 15:30 - last edited on ‎12-18-2022 22:19 by Fitbit Moderator

I have tried everything to receive texts and phone calls on my inspire 2 but nothing is working. What would you suggest I do now??

 

Moderator Edit: Clarified subject

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‎06-17-2022 16:19

‎06-17-2022 16:19

Hi there, @Muttlee56. Welcome to the Community Forums. I'm sorry to hear that your text and phone notifications are not coming through your Inspire 2. Thanks for already trying to solve the issue prior to posting here, I'll be glad to continue to help you.

 

Please make sure it meets the requirements listed here.

 

May I know if the Sleep Mode and DND settings are turned off? If these settings are on, your tracker won't vibrate or turn on when receiving any type of notifications. You'll find more details about these settings here. 

 

If the issue persists after double checking the above settings, give a try to the following:

 

  1. Forget your Inspire 2 from the Bluetooth settings.
  2. Turn off other Bluetooth settings nearby.
  3. Force quit the Fitbit app and restart your Inspire 2 one more time.
  4. Open the Fitbit app and pull down on the screen to force a manual sync.
  5. Try receiving a call or text notification to test your tracker.

 

Hope this helps.

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