Inspire 2 is showing the wrong time

[sharpeyes]

How do I correct time on my fitbit?

Moderator Edit: Clarified subject

[Odyssey13]

Hi @sharpeyes  the time comes from the device you use to sync - your smartphone. You'll need to sync a few times and make sure to sync more regularly.

[MarreFitbit]

Hi there, @sharpeyes. Welcome to the Community Forums. Thanks for the details provided in your post. 

As @Odyssey13 has mentioned, please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?

If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Hope that helps. 

[Gpm290]

Hi @sharpeyes, 

Showing incorrect time is a problem with your device lost sync with your phone app.  If on the Inspire device sync and reboot device do not correct the problem, you need to reinstall from the phone app, via:  Account / Set up a device / Choose your device /...  Hope this helps. 

[sharpeyes]

I have synced it to an inch of it's life - I always sync it several times a day but it is still not showing the same time as my mobile. Thanks for the suggestion, but my fitbit is resisting it!

[sharpeyes]

Thanks, I think I may have to try this when I have time to work out what I need to do.