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Inspire 2 keeps receiving verification codes

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‎05-13-2022 01:24 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

‎05-13-2022 01:24 - last edited on ‎12-18-2022 22:33 by Fitbit Moderator

I am constantly getting verification codes by text, four or five per day and even through the night. What can I do??

 

Moderator Edit: Clarified subject

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‎05-13-2022 07:21 - edited ‎05-13-2022 07:21

‎05-13-2022 07:21 - edited ‎05-13-2022 07:21

Hello @SueTay 

Just a thought…Do you happen to have your Fitbit account set up with the two factor authentication? I wonder because you'll receive this verification code every time you log into your Fitbit account. If you're receiving them even when you're not trying to log in I would contact Fitbit Customer Service if this is what you believe might be happening. You can contact Fitbit Customer service here: https://myhelp.fitbit.com/s/support?language=en_US

I personally find calling them directly or Live Chat as the best way. 
😃Please let me know if this helps and points you in the right direction 

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