Inspire 2 no longer vibrates for calls and notifications

[Bisqit]

Inspire 2 is no longer vibrating for any calls, texts, or any notifications. Is there a way to fix this issue? 

[JuanJoFitbit]

@Bisqit Welcome to our Fitbit Community. Regarding the vibration issue for notifications that your Inspire 2 has experienced, I noticed that our team contacted via chat. Please reply to the email they sent you and they'll be happy to follow up and assist you accordingly.

See you around.

[dkakonis]

JuanJoFitbit, can you have someone from the team reach out to me?  I'm having the same issue.  

[Julib3040]

Yes me too. It worked when I got it a week ago but after syncing my heart rate up these issues started up. Pls have someone contact me also. Thank you.  Juli

[FiftyFitnFab]

HI, I too am having similar issues. @JuanJoFitbit so hoping that this problem is able to be fixed or someone can contact me too.

[Jasmine.alip]

I'm experiencing the same problem. Can your team send me an email yo help me overcome this issue?

[TDrive]

Same issue here…please help. This seems to happen frequently, then starts up again on its own-quite frustrating as I’ve spent hours removing, restarting and reconnecting devices with no luck.

 Thanks 

[NicAilin]

I have the same problem 

Worked fine for 2 weeks then just stoped vibrating for calls and texts!!

Could someone contact me regarding this please 

[EmmyBruh]

Can I get an email about getting help with this issue? Also having same problem Emilythomasbusiness@gmail.com

[LaniY]

I'm having the same problem, too. My fitbit is brand new and this is super frustrating. It worked for the first few days and then today it didn't. 

[Gablizard]

I'm having the same problem

[dkakonis]

I received this reply from a Fit Bit moderator.  I'm getting the notifications again.  

Thanks for the details shared in your post. I appreciate your efforts and recommend doing the following:

1. Make sure DND (Do not disturb) and Sleep mode are turned off in quick settings on your tracker. For more information, see How do I navigate my Fitbit device? 

2. Make sure you set up notifications correctly. For more information, see How do I get notifications from my phone on my Fitbit device?

For complete troubleshooting tips, see Why didn't my Fitbit device alert me? 

Hope this helps. 

[NicAilin]

I had this problem and I had actually turned on Do Not Disturb by mistake ,
the icon is just under the water lock on the inspire 2.
Once I clicked on it and turned it back on everything worked fine.
Hope it's the same for you .
🙂

[Katmich65]

The customer service has gone way down!