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Inspire 2 not charging

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My inspire is not charging. I have tried using different power source and cleaning the pins without success. I am presented with a blank screen and am unable to use the side buttons.

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Mine is not holding the charge

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Neither is mine, I've had it for less than a year 

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I messaged them and they are sending me a new one
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I messaged them and they are sending me a new one

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If it less than a year old, they will send you a new one, just message them

 

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Thank you for all the advice.

Sent from my iPhone
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Received replacement - thank you Fitbit.

Sent from my iPhone
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