Inspire 2 not syncing

[Staffiedogs3]

I have had my inspire 2 Fitbit for just under a week, everytime I leave the house and come back my Fitbit will not reconnect to the wi-fi, even though in my settings it sometimes says it’s connected. Fed up of this everytime, never happened with all my other fitbits. Driving me crazy having to keep setting it up everytime. 😡

Moderator Edit: Clarified subject

[Heather-S]

Hi @Staffiedogs3. I'm a little confused by your post. The Inspire 2 doesn't have Wi-Fi capabilities and cannot connect to your personal Wi-Fi router. Do you mean it's dropping from your phone's bluetooth? The Inspire 2 relies on your phone's internet connection via bluetooth. 

[Staffiedogs3]

My apologies it is Bluetooth I meant.

[Heather-S]

@Staffiedogs3 Have you tried any troubleshooting methods like restarting your Inspire 2, restarting your phone, or removing it from bluetooth and starting over? I wonder if a complete reset might do the trick. 

[Staffiedogs3]

I do everything you have mentioned everytime I come back into the house,
but today when I went for my 7mile walk and got home it had connected. So
no say why it does it.

[Staffiedogs3]

I have got it working now thanks