Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 2 sometimes not tracking exercise.

Replies are disabled for this topic. Start a new one or visit our Help Center.

Inspire sometimes doesn’t track my swim and 30min walk. It will show in zone minutes as brisk walk but doesn’t count it in exercise.

Other occasions it doesn’t register swim even though it had previously.

Best Answer
5 REPLIES 5

Those are common when relying on auto-recognition of exercise.  It is trying to figure out what you are doing based solely on the movement patterns of your wrist.

If you would use the Exercise App to record your workouts, you would get them recorded every time.

See How do I track my workouts with my Fitbit device? 

 

It might show in Zone Minutes because that is activated just by heart rate increase.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

Thanks for the suggestion but I'm finding the same issue with mine!  I looked at the link you posted but Inspire 2 doesn't look the same, so I'm assuming the advice is not for Inspire 2.

Best Answer
0 Votes

@Densmum1  That link applies to Inspire 2 as well.  Where the info is different for different trackers, click the blue check mark at start of line to see different sections for different models.

If that doesn't help you, explain exactly where it doesn't apply.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

Thanks Johnny Row. I tried again with the link and it doesn't seem to be working at all!

Best Answer

Hi there, @Densmum1. Welcome to the Community Forums. Thanks for trying the step suggested by our good friend @JohnnyRow.

 

If you've already tried to restart your Inspire 2: How do I restart my Fitbit device?  The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

We hope your issue is solved soon.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes