Inspire 2 - steps missing on app

[missDebbie74u]

My Fitbit app quit showing the number of steps taken throughout the day. How do I get it back?

Moderator edit:  updated subject for clarity

[JuanFitbit]

@missDebbie74u , A warm welcome to the Community! Thank you for your message.

To avoid confusions, could you please indicate if the step tile is been shown on the Fitbit app, or you see the tile but not the steps?
Also go to your online Dashboard (fitbit.com) , log in. 

Do you see the steps there?

[missDebbie74u]

It doesn't show # of steps anywhere
It does have the exercise tile and the number of hours active 250 steps or
more

The email was in my spam so it took awhile to see it.

Debbie

PS On the website I can see the number of steps. It is not fun logging in
to see where I'm at.

[JuanFitbit · Accepted solution]

@missDebbie74u , Thank you for your reply. No need to apologize . 

If you see the steps on the online Dashboard it means that they were synced to your account. 

In the Fitbit app, on the Dashboard's upper right corner, you'll see an Edit button. 

Tap on it and check for the missing tiles to add. 
Tap on the + sign to add the tile missing

[missDebbie74u]

Thanks!
The step tile is back!

[JuanFitbit]

@missDebbie74u , Thank you for keeping me updated. I'm glad that the info was helpful 

Please visit our discussion forums. There you will find several users who are interested in fitness, healthy eating, or better sleep and share lots of tips. They will be happy to meet you there.

Keep on stepping