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Inspire 2 stopped working

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‎03-11-2022 05:08 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

‎03-11-2022 05:08 - last edited on ‎12-18-2022 22:48 by Fitbit Moderator

My Inspire 2 stopped working suddenly.

 

Moderator Edit: Clarified subject

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‎03-11-2022 08:18 - edited ‎06-10-2023 10:26

‎03-11-2022 08:18 - edited ‎06-10-2023 10:26

Hi there, @t_blue. Welcome to the Community Forums. 

To better assist you, would you mind sharing more details of the issue with your Inspire 2? If you experience any of the following issues and you've checked your settings, restart your device:

  • Won't sync
  • Won't respond to taps, swipes, or button press
  • Won't track steps or other data
  • Won't show notifications or reminders

Restarting your device turns it off and on without deleting any activity data.

Follow the steps below to perform a restart:

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
  3. Press and hold the button or buttons on your tracker for 5 seconds.
  4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-11-2022 08:18 - edited ‎06-10-2023 10:26

‎03-11-2022 08:18 - edited ‎06-10-2023 10:26

Hi there, @t_blue. Welcome to the Community Forums. 

To better assist you, would you mind sharing more details of the issue with your Inspire 2? If you experience any of the following issues and you've checked your settings, restart your device:

  • Won't sync
  • Won't respond to taps, swipes, or button press
  • Won't track steps or other data
  • Won't show notifications or reminders

Restarting your device turns it off and on without deleting any activity data.

Follow the steps below to perform a restart:

  1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
  2. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
  3. Press and hold the button or buttons on your tracker for 5 seconds.
  4. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes