Inspire 2 stopped working

[Nrispirit]

My Inspire 2 just stopped working yesterday. It's got No green flashing light it's just dead. Tried charging it to No avail.  Pressed the function buttons as suggested for 10 secs still No joy. What's more this is the second unit in less that 18 months with this problem.

Can anyone heeeeelp  or is this normal.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Nrispirit. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. I understand where your worry is coming from. 

In addition to the steps you've done, have you tried cleaning the contacts on the back of your Inspire 2? If you haven't done so yet, please see How do I clean my Fitbit device?

Additionally, please try the following:

• If the error "insufficient power source" appears on your device's screen, remove other devices plugged in to your power source, or plug your device in to another source.
• Try a different USB port or a UL-certified wall charger.
• Check the alignment and try reconnecting your device to the charging cable. For more information, see How do I charge my Fitbit device?
• Restart your Fitbit once again. For more information, see How do I restart my Fitbit device?

[Nrispirit]

I've tried all of the above suggestions to No avail.

Do fitbit put a time on the battery life of these units as this is the second watch this has happened too.

[MarreFitbit]

@Nrispirit Thank you so much for trying the steps I provided above. 

I've created a case to get you in contact with our Support Team about this issue. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you shortly! 

We hope to get you back on track soon!