Inspire 2 tracking when not moving

[Bluebell_87]

Just bought inspire 2 tracker and set it up and it’s tracked steps when I’ve been sleeping and added lots of steps when in car , really disappointed with it. Anyone help with this before I send it back? 

[NellyG]

Hi @Bluebell_87  Whether there is a problem or not depends on the amount of steps it is recording at these times. It is normal to get some steps during sleep as you move around when sleeping and your Fitbit recognises some of these movements as steps. I typically get 2 or 3 hundreds steps over a night. Similarly when your car hits bumps your fitbit is likely to record steps. My Fitbits might re Ord 500 steps over 500km, but it depends on the quality of the road surface.

If yours is recording vastly more that these numbers try Restarting your Tracker . If that doesn't help then return it to the store you bought it or contact Fitbit Support