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Inspire 2 - unresponsive side buttons

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‎07-20-2022 08:20 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

‎07-20-2022 08:20 - last edited on ‎12-18-2022 22:14 by Fitbit Moderator

Hi - my Inspire 2 fitbit is no longer responsive. It doesn’t show the time when I move my wrist, it takes a few hard taps for it to ‘wake up’, and the side buttons don’t vibrate or do anything at all now. I’ve fully charged it, and tried to reset it by holding down the side buttons…nothing. I’ve even changed the time display via the app to wake it up. It changes, but then it goes back to being unresponsive. Anyone got any other good ideas I could try? Many thanks! Claire 

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‎07-22-2022 06:09

‎07-22-2022 06:09

Hi @Claire_is_tired Itsou d's like you have tried all the usual 'fixes'. I'd suggest you contact Fitbit Support  and hope  they can help you.

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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