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Inspire 2 unresponsive

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‎11-24-2022 17:18 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

‎11-24-2022 17:18 - last edited on ‎12-18-2022 20:58 by Fitbit Moderator

I've been having problems with my Fitbit Inspire 2 for a few months.  Whenever I unlock water lock, it goes a bit wacky, blinks constantly, and eventually goes black.  I charge it, restart it over and over (sometimes 20 or 30 times) and it has eventually come back to life.  But this time it seems to not want to return from the dead.  When its off the charger, it will vibrate but stays black. Its only a year old.  What do I do now? There is definitely something wrong with this Fitbit.

 

 

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‎11-26-2022 11:01 - last edited on ‎12-17-2024 06:37 by Fitbit Moderator

‎11-26-2022 11:01 - last edited on ‎12-17-2024 06:37 by Fitbit Moderator

Welcome back to the Fitbit Community forums, @Kat_ma. 

Thank you for sharing all these details about the inconvenience you've been having with your Inspire 2 and for confirming that you already tried a few troubleshooting steps. 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've shared some instructions with you. In this case, they will let you know how to proceed. 

See you around in the Community. 

Davide | Italian and English Community Moderator, Fitbit


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