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Inspire 2 will not complete sync to iPad

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‎08-14-2024 07:26 - last edited on ‎08-15-2024 08:13 by Fitbit Moderator

‎08-14-2024 07:26 - last edited on ‎08-15-2024 08:13 by Fitbit Moderator

Synching will not complete to iPad App from Inspire 2. 

 

Moderator edit: clarified subject.

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4 REPLIES 4

‎08-15-2024 08:09

‎08-15-2024 08:09

Hi @jer52. Welcome to the community forums. 

Thank you for providing the details regarding your Inspire 2. 

Please can you tell me what do you see on your iPad screen when trying to sync manually with the Inspire 2? 

In the meantime, please take a look at the following help article: Why won't my Fitbit device sync?

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‎08-15-2024 10:37

In response to ManuFitbit

‎08-15-2024 10:37

Solved the problem by rebooting my Inspire2 — took several tries. I also restarted my iPad.It’s an old iPad and the system can longer be updated beyond the current 17.4.1. The problem seems to arise while the iPad/device is searching for notifications. The synching just stops while the notifications wheel is spinning.
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‎08-16-2024 05:49

In response to jer52

‎08-16-2024 05:49

@jer52   Just so you know, the minimum OS for the Fitbit app is OS 15.  You should be good for a while.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎08-16-2024 06:32

In response to LZeeW

‎08-16-2024 06:32

Thanks for the update and the feedback @jer52.

I'm sure that this information is going to help other users with a similar difficulty.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

Thanks for the advice @LZeeW.

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