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Inspire 2 won't sync or track my data

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‎06-02-2022 12:36 - last edited on ‎06-11-2022 04:23 by Fitbit Moderator

‎06-02-2022 12:36 - last edited on ‎06-11-2022 04:23 by Fitbit Moderator

I've been so frustrated with the Inspire 2:  won't record steps (8 days no record); on my watch, I get the message "No data" for sleep, many times Inspire 2 won't sync.  What's up?

 

Moderator Edit: Clarified subject

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‎06-11-2022 04:27 - edited ‎11-16-2023 02:19

In response to JohnnyRow

‎06-11-2022 04:27 - edited ‎11-16-2023 02:19

Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2. I understand where your concern is coming from. 

In addition to the steps recommend by @JohnnyRow, please make sure that your Inspire 2 is still connected to your Fitbit account. To do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image. If you need to relink your Inspire 2, see How do I set up my Fitbit device? 

If the syncing difficulties persist after making sure that your Fitbit device is paired to your Fitbit account, please follow the troubleshooting steps provided here Why won't my Fitbit device sync? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-02-2022 14:31

‎06-02-2022 14:31

Try this thread on the Inspire2 board.

https://community.fitbit.com/t5/Inspire-2/Inspire-2-not-tracking-heart-rate-and-other-stats/m-p/5153...

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎06-11-2022 04:27 - edited ‎11-16-2023 02:19

In response to JohnnyRow

‎06-11-2022 04:27 - edited ‎11-16-2023 02:19

Hi there, @SunsetRunner. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2. I understand where your concern is coming from. 

In addition to the steps recommend by @JohnnyRow, please make sure that your Inspire 2 is still connected to your Fitbit account. To do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image. If you need to relink your Inspire 2, see How do I set up my Fitbit device? 

If the syncing difficulties persist after making sure that your Fitbit device is paired to your Fitbit account, please follow the troubleshooting steps provided here Why won't my Fitbit device sync? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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