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Inspire 2 won't sync with my phone

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‎06-18-2023 17:00 - last edited on ‎06-19-2023 13:19 by Fitbit Moderator

‎06-18-2023 17:00 - last edited on ‎06-19-2023 13:19 by Fitbit Moderator

Hi all,
keep having issues with my fitbit inspire 2 to sync to my android phone and tablet
Got a new phone and it would not sync just kpt saying 'taking longer than usual'. I've rebooted phone, fitbit device, turned bluetooth on and off. I am running the latest app and phone software.
i've tried deleting it off the account and readding it. it's just saying 'sorry, the setup is taking longer than usual we're on it'.
 
it started doing it randomly with my old phone and with my tablet. The first few monthsit was perfect and synced instantly. It started to get slower  and sloweto connect to connect then it wouldn't conntect at all either on new phone, old phone or table and hasn't for over a month. 
If you go into bluetooth on my tablet, doesn't even come up as a device anymore.
 
Any ideas? at my end of my rope with this. I haven't been able sync and record in over a month, I am honestly so sick of it telling it telling to me wait whilst it gets it **ahem** in gear.

Moderator Edit: Clarified subject
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4 REPLIES 4

‎06-19-2023 11:29

‎06-19-2023 11:29

When mine does this ive decided to start checking these forums to see who else has the same problem 🙂 

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‎06-19-2023 13:24

In response to SunsetRunner

‎06-19-2023 13:24

Hi there, @Facet. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 2 before reaching out. I understand how you must be feeling.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. 

@SunsetRunner Thanks for stopping by in the Fitbit Community Forums. 

Are you now having issues with your Fitbit device? If you're, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


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0 Votes

‎06-21-2023 14:29

In response to MarreFitbit

‎06-21-2023 14:29

I am experiencing the same problem. No matter what I do (restart, delete, redownload app), my Inspire 2 will not synch with my iPhone. First it stopped sending text messages from my phone to my fit bit, now it won’t synch at all. 

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‎06-22-2023 05:39

In response to JCRep

‎06-22-2023 05:39

I’m having this exact same problem with my iPhone as well! Could I tag into your question as I would love any assistance/help if you get any please?

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