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Inspire 2 won't sync

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‎08-16-2023 18:43

‎08-16-2023 18:43

My tracker won't read sleep, won't sync with my phone or my aria scale and now the time is wrong. Doesn't wake up when I tap it. Have forced restart on the tracker, turned Bluetooth off and on Uninstalled and reinstalled the fitbit app on my phone,  turned phone off and on.  Ready to hurl it at the wall 😡  this device is causing a great deal of stress I have been monkeying around with it for 3 days.

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‎08-17-2023 08:18 - edited ‎08-17-2023 08:19

‎08-17-2023 08:18 - edited ‎08-17-2023 08:19

It's good to see you around the community @Carogilf.

Thanks for providing the details regarding the situation that you are experiencing with the tracker. I'm sorry to know that after performing the troubleshooting steps it is not working. Thanks for the attempts to fix it. 

I've proceeded to send your information to the Customer Support team for further assistance with this, but I've been informed that you already got in touch with them and it seems they've provided you with some instructions. In this case, they will let you know how to proceed. 

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