Inspire 2 won't sync

[Unicornjunkie]

Some days, my Inspire 2 will sync with the online app and/or my iphone app and ipad app just fine.  Other days, it hasn't sync'd at all for 12 hours!  No sleep data sometimes either.  I switched the sleep to "sensitive" today in hopes of getting better results there.  But I have NO CLUE how to manually sync this.  And no idea why it isn't syncing overnight now.  Much thanks for an answer.  I greatly appreciate it!

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Unicornjunkie. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Inspire 2.

As a first approach, I'd recommend following the tips and recommendations provided here Why won't my Fitbit device sync?

If the above doesn't work, please try the following:

• Unpair your Inspire 2 from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Inspire 2.
• If there is no connection, restart your Inspire 2.
• Once your Inspire 2 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 
  
  

With the steps above, what I want you to do is to pair your Inspire 2 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.