01-20-2023 14:57
01-20-2023 14:57
Hi, one month after purchase of my Inspire 2 the green light doesn't work, I dont get bpm and sleep not working. I have rebooted, turned on sleep but can't access on wrist. It just come up grey . Help please. 😔
01-20-2023 15:05
01-20-2023 15:05
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options