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Inspire 3 won't fully charge

My inspire 3 will not charge beyond 45%, even overnight. It is two months old. 

Moderator Edit: Clarified subject

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Hi there, @LSW222. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Inspire 3 won't fully charge. I understand your concern, I will do my best to help you with this!

There are some issues that affect this, being which power source is used and how clean the contacts are and how well the charger is seated. If you haven't done so yet, please see Why isn't my Fitbit device's battery charging?

Additionally, please find below some tips to best charge Fitbit devices:

  • Use only genuine Fitbit charging cables
  • Avoid USB battery packs
  • Charge within the recommended temperature according to your Fitbit device's Manual 

For best results, don’t leave your device plugged in on the charger longer than overnight.

Maria | Community Moderator, Fitbit


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