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Inspire HR GPS tracking issue

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‎06-27-2021 11:33 - last edited on ‎06-29-2021 05:11 by Fitbit Moderator

‎06-27-2021 11:33 - last edited on ‎06-29-2021 05:11 by Fitbit Moderator

I was logging my runs and it was working fine. Now when I run it doesn’t track anything except one short spot. It also has a little black number one in the map, which I assume is laps. It seems to remember the total time it took me and the distance but is not showing my actual path, only a fragment of it.

 

 

Moderator edit: updated subject for clarity

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‎06-29-2021 05:11

‎06-29-2021 05:11

@MJD1981 Welcome to our Fitbit Community. Regarding the GPS and exercises running issues that your Inspire HR has experienced, I'd like you to restart it as described in this help article. After this, check out this help page, which explains how the GPS feature works on your Fitbit device and it also contains some troubleshooting steps for you to try.

 

Finally, monitor your Inspire HR and see if the issue gets fixed.

 

Hope this helps.

JuanJo | Community Moderator

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‎07-15-2021 20:29

In response to JuanJoFitbit

‎07-15-2021 20:29

After restarting it, it tracked better for one session. The following time it does not track properly either. I am left with restarting it before every session, or just using my phone to track. Using the phone however does not keep track of my heart rate and pace like the Fitbit does. 

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