Inspire HR IOS App Connected GPS

[Proph]

New Inspire HR. Maps / tracks not showing in IOS App. GPS enabled on Inspire HR. 

On IOS App, GPS option not showing with Inspire HR Exercises. 

Any ideas?

[Proph]

I have just purchased an Inspire HR to replace a Surge.  With the Surge, when I traced an expertise e.g. a walk, on the App & Online Dashboard, there was a map of my route (track). 

With the Inspire HR, the map does not appear on either the app or online. I have GPS enabled on the Inspire HR & permissions set up on my iPhone. 

Any my ideas or suggestions as to the issue(s)?

[Proph]

This is not resolved although it is showing at solved!

[LZeeW]

@Proph   There is a setting for the GPS on the Inspire HR that is different from using GPS on your Surge.  From your clock face, swipe down until you get to Settings.  I don't have my Inspire HR on my account right now -- but tap on the Settings and somewhere in the options is the choice to use Phone GPS.  Make sure that setting is enabled.

[KathyMT]

Okay, once the GPS phone is enabled, where will the map show up?

[DallasSkateMom]

My settings already said GPS enabled but maps don’t show now that I have iPhone XS instead of 6. Is it because the app goes to sleep in the back or something???