Inspire HR Issues

[purplehippy]

Yesterday my Inspire HR got stuck on the clock face. Resetting didn't help so I had to remove and re add. This solved that problem but now it's stopped showing my heart rate, sleep, weight and water consumed even though I've asked for it to be shown. It's also started sending reminders to move and continues to do it even though I've switched them off

I've reset it several times but it doesn't help

[DramaQueenDiva]

Hi @purplehippy,

It seems like a lot of the issues (weight, water, etc.) are with the app.  You mentioned that you made the changes, but did you sync the device after those changes were made?  Many times the changes won't be saved until you sync the device.

As for the heart rate, how tight are you wearing your tracker?  It may need to be loosened or tightened to get a consistent heart rate.

[purplehippy]

The device has been synched several times since I had to reset it. It's synching up my sleep, steps and everything on the app but the options to view sleep, weight, heart rate and water is not showing up on the Inspire HR