Inspire HR battery is draining quickly

[MissEmily]

My Inspire HR battery has recently decided it doesn't want to last more than a day. 

I routinely clean it every other day. I am unable to restart it- no matter how long I hold the button, nothing happens. I purchased it in February this year, and feel as though this is far too soon for problems to be happening like this.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @MissEmily. Welcome t the Community Forums. Thanks for trying to troubleshoot the issue with your Inspire HR before reaching out. I understand how you must be feeling. 

If you haven't done so yet, please see Can I extend my Fitbit device's battery life?

Hope that helps. 

[MissEmily]

Thanks for sending that. 

I have read through it and do not use many of the functions that cause extra drain on battery life. My settings are the same as they have been for the past 6 months and only recently, without changing any settings, the battery has decided not to hold a charge.  My device will not restart, and it will not hold a charge, so I don't know where to go from here, and I am surprised as I have only had it for 7 months. Are there any other solutions?

[MarreFitbit]

@MissEmily Thanks for those details. We‘re taking your comments and sentiments in regards to our products into consideration.

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

[MissEmily]

The problem was an update hiding in my phone.

[MarreFitbit]

@MissEmily Awesome! I'm glad to hear that the issue was solved. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.