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Inspire HR charging difficulty

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‎08-08-2021 18:41 - last edited on ‎08-09-2021 11:06 by

‎08-08-2021 18:41 - last edited on ‎08-09-2021 11:06 by

I've recently got an electronic part replacement sent to me after my old Inspire HR that I had for 2 years completely died on me. This new one is taking about 4.5hrs to charge from almost 5% to 99%, and isn't charging when the charger is plugged into the wall, only when plugged into a computer's usb slot, is that normal? How can I fix it?

 

 

Moderator edit: subject for clarity 

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‎08-09-2021 11:13

‎08-09-2021 11:13

Welcome to the Fitbit Community, @SakuraPetals.

 

Thanks for the details shared in your post. I understand your concern and recommend making sure there are no metal objects, such as jewelry, nearby as your device charges. For more tips about charging your tracker, see How do I charge my Fitbit device? I also recommend restarting your device: How do I restart my Fitbit device? For additional troubleshooting instructions, see Why isn't my Fitbit device's battery charging?

 

Hope this helps. 

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