Inspire HR clock face setup issue

[HelenQian]

I have just synced my Fitbit Inspire HR and it showed as synced in my Fitbit app. When I tried to set up the clock in the app, no matter which formats listed under ALL CLOCKS I clicked on, it takes forever to run and nothing shows up on the screen of my Fitbit.

Moderator edit: updated subject for clarity

[JuanJoFitbit · Accepted solution]

Hi @HelenQian, welcome to our Fitbit Community. Regarding the clock setup issue that your Inspire HR has experienced, I'd like you to restart it as described in this help article. After this, try the setup process one more time and see if the issue gets fixed.

Keep me posted on the outcome.