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Inspire HR display malfunctioning

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‎10-31-2020 02:24 - last edited on ‎11-02-2020 21:32 by Fitbit Moderator

‎10-31-2020 02:24 - last edited on ‎11-02-2020 21:32 by Fitbit Moderator

I keep having an intermittent problem where, when swiping through the options, and sometimes just when checking the time, the whole screen fills with visual white noise - it’s just like a pixelated white screen.

I’ve tried doing a reboot, but the problem persists and has become more frequent - can anyone help?

 

Moderator Edit: Clarified subject

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‎11-02-2020 21:31 - last edited on ‎08-25-2025 06:06 by Fitbit Moderator

‎11-02-2020 21:31 - last edited on ‎08-25-2025 06:06 by Fitbit Moderator

Hi @KLP_2707, welcome to the Community Forums!

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

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