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Inspire HR display problem

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‎05-16-2021 11:14 - last edited on ‎05-17-2021 11:56 by

‎05-16-2021 11:14 - last edited on ‎05-17-2021 11:56 by

Hi! I just joined up but have been searching in this community since buying my fitbit just over a year ago (Mar 2020). 

Wondering if anyone has an idea as to what happened to my display... It will not display properly with it shaking around from left to right and also it will not hold a charge for very long either. I took a picture of the display but I cannot attach it here, and I can't explain it another way other than shaking back and forth. I have reset it numerous times but have not done a factory reset yet.

Thanks in advance!

 

 

Moderator edit: subject for clarity 

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‎05-17-2021 11:54

‎05-17-2021 11:54

Welcome to the Fitbit Community, @Tlflemm.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I appreciate your efforts trying to provide a picture. I recommend getting in touch with our Support team so they can evaluate your tracker's behavior and help you with this matter. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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