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Inspire HR flickering screen

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Like so many others reaching out for assistance, I also am having issues with my screen flickering/flashing. 

 

I didn't have any issues until this week when there was a firmware update with my Inspire HR.

I've worn it in the pool three times this past week and only started having issues last night. When I went to bed it was at 53% and then completely dead three hours later (at least that is what I assume since it stopped tracking my sleep). I've charged the battery completely, did two re-starts, but it still flashes/flickers, even when I dim the screen. 

 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

@Emmsteroni It's great to see you in the Community! 

 

Let me help you with your Inspire HR not working as it should and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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I have the Same problem.. when I went to bed it was 55% of battery but it didn’t turn on in the morning.. i restarted it and did software update.. now the screen is flickering.. not showing some  application in watch like exercise.. not able to scroll up or down as it’s Keep flickering. And it shows two formats of clock setup.. very disappointing..

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I have the Same problem.. when I went to bed it has 55% of battery but it didn’t turn on in the morning.. i restarted it and did software update.. now the screen is flickering.. not able to swipe between applications.. not able to scroll up or down as it’s Keep flickering. And it shows two formats of clock setup.. not able to sync with app.. very disappointing..

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@Swa_Ash12 Thanks for joining us! 

 

Let me help you with your unresponsive Inspire HR and thank you for taking the time to troubleshoot this issue. I noticed that you already have a ticket with our Support team so keep working with them to find a solution.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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