Inspire HR issues with syncing and notifications

[SusieQB]

Last two days, haven't been able to sync my Inspire HR and notice on my iPhone says to "forget on bluetooth" and turn on again.  I did this, it worked one day, then second day, same thing happened.

Today, I didn't get that message but now I'm not getting notification on my fitbit of texts received.

Also, quite often the last couple of weeks, I get a "can't sync your fitbit" message.  I flip it off then it works.

What did fitbit change in background that it isn't working?  And when will it be fixed.

Moderator edit: subject for clarity 

[LiliyaFitbit]

It’s good to see you in the community, @SusieQB.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand your concern. Syncing difficulty is usually caused by a missing requirement and I recommend following the complete troubleshooting steps from this help article: Why won't my Fitbit device sync? 

For complete troubleshooting tips to resolve the issue with notifications, see Troubleshooting quick tips for iPhones.

Hope this helps.

[SusieQB]

I have gone to bluetooth setting on my phone to "forget this device" then added it back on.... twice.

My settings on my phone say my ISO is up to date.

My fitbit updates automatically, there is no way to "force" an update now.

I also find that when syncing in the morning, it takes a really long time... .a lot longer than it ever did before.  And that is after there was some big update done.  I'm still not getting "notices" on my fitbit from texts even though I turned that off and turned it back on.

[LiliyaFitbit]

Thank you for your reply, @SusieQB.

I appreciate your efforts and the additional details. Let me share that our team has started releasing a new Fitbit app version which brings fixes to bugs and improvements. Once you have it, please check if that changes anything: How do I update the Fitbit app?

Hope this gets you back on track.