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Inspire HR keeps flashing screen

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‎06-17-2021 08:28 - last edited on ‎06-17-2021 20:14 by

‎06-17-2021 08:28 - last edited on ‎06-17-2021 20:14 by

My inspire hr screen keeps flashing on and off.  I have tried to reset it several times using the settings screen and have tried to restart it several times with it plugged into the charger.  The reset seams to happen but the screen will still flash.  The restart seems to work, but once the button is push to light the screen everything goes back to flashing.  I have also lost 8 minutes on the clock.

 

 

Moderator edit: subject for clarity 

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‎06-17-2021 20:14

‎06-17-2021 20:14

Welcome to the Fitbit Community, @bumps.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I was able to see that you have already contacted our Support team and that they were able to assist you. Thank you for your time and efforts.

 

Have a nice day.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎06-17-2021 20:28

In response to LiliyaFitbit

‎06-17-2021 20:28

I contacted support team and got no help.  All I was told was that my fitbit was out of warranty and they would give me a discount to buy a new device.

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‎06-18-2021 15:13

In response to bumps

‎06-18-2021 15:13

Thank you for your reply, @bumps.

 

I appreciate the update. I am sure our Support team tried their best to help you, each case is reviewed individually and a solution that's being provided is based on the Fitbit Warranty. I appreciate your understanding and hope to keep you in the Fitbit family.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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