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Inspire HR mistracking

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‎08-16-2019 16:44

‎08-16-2019 16:44

I got a new Inspire HR about a month ago and since I got it, I have noticed my step count is too high, my calories burned is much lower than my previous Charge HR 2, and it tells me I swam every day. I don't swim. I was sitting eating lunch and it congradulated me for finishing a 30 minute swim. Is this a severe software malfunction? Has anyone else had this issue?

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‎08-16-2019 19:20

‎08-16-2019 19:20

Hi @fenway191233 Try restarting it several times and see if that fixes the issue. If you never use swimming you can turn off swim recognition (I have done that with elliptical as I kept getting false elliptical activity recorded and I never use an elliptical). To turn it off, on your app, go to your account and scroll down to Goals and select Exercise. There you can turn exercise you dont use to Ignore.

Restart your tracker

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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