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Inspire HR not detecting exercise completely

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‎09-02-2019 19:59 - last edited on ‎09-03-2019 10:34 by Fitbit Moderator

‎09-02-2019 19:59 - last edited on ‎09-03-2019 10:34 by Fitbit Moderator

Working for 60+ min. Only getting partial credit/tracking. Yesterday did two 1 hr runs both only showed 28 min each. Today 70 min, 45 min tracked. I am using auto rec. I walk/run indoors. Prefer not to change.

 

 

Moderator edit: updated subject for clarity

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‎09-03-2019 11:31 - last edited on ‎12-25-2024 09:51 by Fitbit Moderator

‎09-03-2019 11:31 - last edited on ‎12-25-2024 09:51 by Fitbit Moderator

@Tinkerbell9466 Welcome! It's great to see you around! 

Let me help you with your activity detection. Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and record the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.  For added sensitivity you can try wearing your device on your dominant hand but select that hand as non dominant on the device’s settings

Let me know how it goes.

Alvaro | Community Moderator

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