08-31-2019
02:42
- last edited on
09-02-2019
11:04
by
AlejandraFitbit
08-31-2019
02:42
- last edited on
09-02-2019
11:04
by
AlejandraFitbit
My Fitbit worked great when I had it 3 months ago, I’ve recently noticed I’m not getting any notifications any longer and cannot now pair up my Fitbit to my devices, just get messages saying pairing has failed - not happy, the main reason I bought it was to receive notifications.
Moderator edit: subject for clarity
09-02-2019 11:05
09-02-2019 11:05
A warm welcome to the Community, @Kee1ey.
I understand how are you feeling. If your tracker isn't receiving notifications, I recommend taking a look at the help article: My Fitbit device isn't receiving notifications from my phone and follow the instructions provided there.
Let me know the outcome. 🙂
09-04-2019 01:27
09-04-2019 01:27
I tried the links advice several times, messed about with my phone, iPad and Fitbit, don’t know what I eventually did but it has started to work again 🙂 thank you