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Inspire HR not recognizing exercise

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‎02-11-2020 14:23 - last edited on ‎02-12-2020 08:47 by Fitbit Moderator

‎02-11-2020 14:23 - last edited on ‎02-12-2020 08:47 by Fitbit Moderator

My active mintues show that I was active for 50 mintues, which I was, however it is not showing up on the exercise tracker. 

 

 

Moderator edit: updated subject for clarity

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‎02-12-2020 08:46 - edited ‎02-12-2020 08:47

‎02-12-2020 08:46 - edited ‎02-12-2020 08:47

@CrystalM85 Welcome! It's good that the community is growing!

 

Let me help you with your exercise detection. Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and record the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself.

 

Let me know how it goes.

Alvaro | Community Moderator

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