help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR not reponding

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-31-2019 01:36 - last edited on ‎06-02-2019 07:28 by Moderator Alum

‎05-31-2019 01:36 - last edited on ‎06-02-2019 07:28 by Moderator Alum

Inspire HR won't turn on or connect to my iPhone. Vibrates every few seconds and I have seen a smiley face but it won't turn on.

I put it on the charger overnight and still nothing. Can't get it to connect so I can't even restart it or anything.

Not happy with this product. I have only had this one for a few months.

 

Moderator edit: Subject for clarity.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-02-2019 07:27

‎06-02-2019 07:27

Nice to see that you're digging into the Forum @Mahvash24! So glad to have you here. Sorry for the delay.

 

I'll be glad to help you with this, thanks for sharing your Fitbit experience. I really appreciate the time you took to restart your Fitbit and for trying different ways to charge it too. I think it's best if we check directly with our support team, so they can take a look of what is happening with your Inspire HR.  I've requested them to create a case on your behalf. You should soon receive an email from customer support. They will be glad to assist you with this.

 

Please keep me posted! 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

Best Answer
0 Votes