06-01-2019 19:09
06-01-2019 19:09
New Inspire HR shows a step count much too high. Can this be remedied?
Best Answer06-02-2019 06:15
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06-02-2019 06:15
You can try a restart.
Otherwise, that's not enough information to go on.
How much too high are you talking about?
What were you doing during that time?
See How accurate are Fitbit devices?
Best Answer06-02-2019 06:44
06-02-2019 06:44
About 50%; i.e. 3000 instead of 2000. I just switched setting to dominant hand to see if that helps. I am pretty much ambidextrous and use either hand for many things. Any other suggestions? Thanks.
Best Answer06-02-2019 07:03
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-02-2019 07:03
Is that for a day, or for one particular activity? How do you know 2000 is correct instead of 3000?
Find a place you can walk several hundred steps without interruption. Stop for a minute to makes sure display is caught up. Note step count. Count steps, each footfall is one step, as you walk, swinging arms naturally. Stop, wait a minute to make sure display caught up, check step count and compare to what you counted.
That will at least tell you if it is counting correctly when simply walking.
Best Answer