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Inspire HR not syncing with iPod

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‎10-29-2019 03:37 - last edited on ‎10-30-2019 05:24 by Fitbit Moderator

‎10-29-2019 03:37 - last edited on ‎10-30-2019 05:24 by Fitbit Moderator

I’ve been having a problem with my Fitbit syncing to my iPod and after reading up on it found that it says having another Bluetooth device might cause issues. I do have another’s Bluetooth device in my phone but I found out that even if it’s not turned on it seems to stop my Fitbit from syncing. So ever time I haven’t to remove the other device, sync the Fitbit then repair the other device and I have to say it’s getting supper old.

 

 

Moderator edit: updated subject for clarity

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‎10-30-2019 05:43

‎10-30-2019 05:43

@SolusUmbra I hope you are doing fine.

 

Let me help syncing your Inspire HR. You can try the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-30-2019 05:46 - edited ‎10-30-2019 05:47

In response to AlvaroFitbit

‎10-30-2019 05:46 - edited ‎10-30-2019 05:47

I have tried all the suggestions, the problem is I have to remove all devices every time I want to sync the Fitbit, then I have to reconnect all the other devices all over again. It’s ridiculous!! It doesn’t even matter if the other devices are turned on or off if they are listed the Fitbit won’t sync. 

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