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Inspire HR not syncing

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‎08-14-2019 06:59

‎08-14-2019 06:59

Ok, so I have had this Fit bit for about 2 months and it never wants to stay synced to my phone (which is a Moto e3) no matter what I try, it never wants to sync. I have tried resting my Bluetooth, uninstalling the Fitbit app and installing it back, and resting my phone. Can anyone help? 

 

 

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‎08-15-2019 01:34

‎08-15-2019 01:34

Hi @InspireHRuser  Unfortunately I dont see your phone on the Supported Devices List so that is probablybthe reason for the syncing problem you are having. All you can do is try all the suggestions in THIS Help Article on syncing issues.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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