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Inspire HR not syncing

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‎08-29-2019 15:02 - last edited on ‎08-31-2019 17:40 by Fitbit Moderator

‎08-29-2019 15:02 - last edited on ‎08-31-2019 17:40 by Fitbit Moderator

Bought new fitbit downloaded app for Win 10 every thing worked fine for a week,then deleted old fitbit device from app,this stopped the new inspire hr from syncing with app,started to mess around with app to try get it working,i removed  the inspire from app to reinstall it,but when I go to dropdown menu the Insipe hr is no longer there,have deleted app and reinstalled it but still no joy any ideas?

 

Moderator edit: Updated subject for clarity 

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‎08-31-2019 17:39

‎08-31-2019 17:39

A warm welcome to the Community @Hugh9359. Sorry for the delayed reply. 

 

Thanks for the details mentioned and the troubleshooting tried. Based in what you mentioned, you've tried this syncing procedure but I would like you to confirm that you've performed all the steps in the order that's listed in this article. 

 

Let me know how it goes. I'll be around if you need further assistance. 

 

 

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