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Inspire HR not syncing

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‎05-27-2020 18:14 - last edited on ‎05-29-2020 10:34 by Moderator Alum

‎05-27-2020 18:14 - last edited on ‎05-29-2020 10:34 by Moderator Alum

I have had my Fitbit Inspire HR for three weeks and so far it has been great, but today at the end of the day when I checked my app, it shows nothing-no steps, no activity, no calories...nothing. My Fitbit shows 13,982 steps, 2206 calories. I turned it on for three workout sessions, but they don't show. I was able to add those by editing, but couldn't add/edit my steps or calories. 

 

 

Moderator Edit: Clarified subject

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‎05-29-2020 10:34

‎05-29-2020 10:34

Welcome to the Community, @Msfarabee.

 

Thanks for troubleshooting this syncing issue. If your tracker isn't syncing, I recommend checking the help article: Why won't my Fitbit device sync? and follow the instructions provided there.

 

Let me know how it goes. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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