help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire HR not tracking steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-26-2021 12:26 - last edited on ‎07-28-2021 11:26 by

‎07-26-2021 12:26 - last edited on ‎07-28-2021 11:26 by

My Watch is not counting my steps, what should I do?

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎07-26-2021 13:21

‎07-26-2021 13:21

Hi @Alessa34  you set it up yet? If you have, try a restart of the device and your smartphone. Let us know what happens.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎07-26-2021 13:39

In response to Odyssey13

‎07-26-2021 13:39

Don’t know how to do the restart?! Tell me please? ♥️

Best Answer
0 Votes

‎07-26-2021 13:51

In response to Alessa34

‎07-26-2021 13:51

Directions are here - click. It takes care of a lot of glitches.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes