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Inspire HR not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-03-2020 22:15 - last edited on ‎09-04-2020 19:30 by Fitbit Moderator

‎09-03-2020 22:15 - last edited on ‎09-04-2020 19:30 by Fitbit Moderator

This is the most worthless product I have ever owned. They don't back a replacement part that lasted less than 3 months. Ive had nothing but trouble with this product from the start.

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎09-04-2020 19:29

‎09-04-2020 19:29

Hello @Ringleader75, it's nice to see you again participating here in the Community Forums!

 

Thanks for taking the time to share your thoughts and your personal experience with your Inspire HR, I understand how frustrating this matter can be for you. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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‎09-05-2020 07:36

In response to RicardoFitbit

‎09-05-2020 07:36

If you call offering a 35% discount on a new product when the last product that failed in less than 3 months help...i have owned my FitBit a year and a half and it has already failed on me 3 times. I have already filed a complaint with the Better Business Bureau because of your lack of providing a quality product, then wanting me to buy more.

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‎09-06-2020 17:55

In response to Ringleader75

‎09-06-2020 17:55

Thanks for your reply @Ringleader75.

 

I'm sorry to know that you're not satisfied with the service provided. As it turns out, I do not have access to the information that our Customer Support team provided you, therefore, this is the reason why I suggested you to contact them back if further assistance is needed.

 

I'll be around if you have any additional questions besides this. 

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